The importance of informal learning at work

Abstract

Steep performance increases among new hires and the large share of work time in which workers perform tasks that impart new skills indicate that informal learning is the main driver of human capital development in the workplace. Knowledge spillovers among co-workers are also an important part of informal learning. Rapidly changing skill demands and rising retirement ages make informal learning even more important for workers’ employability throughout their work life. However, policies still tend to emphasize education and formal training, and most firms dedicate insufficient efforts on optimizing the gains from informal learning at work.

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De Grip, A. The importance of informal learning at work. IZA World of Labor 2024: 162